***** and Bad Attitude

i was invited to flexi club offices where they axplained how the club works last year in november at their Durban offices. This year i decied to join and was assisted by Goolam, he told me the axact information i was told by the lady who invited me last year then i agreed and signed the contracts. then later i realised that the debit orders were not being deducted i called them and they said their will fix the problem. while im being charged the interrest and its not my fault. i called goolam again try to explain then he gave me an attitude saying i have to call accounts department as hes not working in accounts. after some time i called as they told me i can book for holiday anytime trying to book i was told i cant book now i have to book 6 weeks in advance dont remember the name of the consultant i asked as said how because i was told that i can book anytime the next thing ill be told accomodation is full. six weeks before i called to book thats when i was told i cant book as my account was in arears and i asked how because you are deducting money into my account thaey said my debit order bounced so i have to pay R1600 in order to book which i was told by Rashnie. i paid the amount the requested and forwared the proof of payment to membersaccounts. i called they they said its ok ill have to wait until my account its allocated. i kept on calling for more than 4 days calling everyday and they said its not cleared yet i cant book and while you are calling you speak to rude consultants who dont know customer service. after some days trying to call everyday i manged to get some help but while they managed to book me for a holiday. while my account online its not R0.00. i assumed the will fix it as its been more than a week while i paid. after bookings i was told to pay again R4000 which i was never told about when i joined the contract. when i joined they told me when i book for vacation i only need my points only now its points and money. i paid that R4000 and now i get online to check if payments are cleared i found out that im owing more than R2400 of which i dont know for what. when i bookked for holiday i was told that the facility was child friendly and i dont need to worry as ill be bringing two 3 years old. when i got they the rooms were not what we discussed no pools for kids, rooms which we were in had large gaps for the child to through my child could been injured if we didnt find her ealier as he was playing, place to far from the beach and i was told it was only 8ks to the beach. next thing when you call them they said its after hours they will call on monday to fix the problem i even checked out im still waiting the call. Flexi club its a ***** company they dont care about they club member. now im tring to called the contract and they giving me large amounts which i dont know where they come from even their consultants cant explain.

please help me to cancel this ***** company