SO
Sanra O

1 reviews | Active since Dec 2015

13 Jul 2017, 13:14

*****

<p>Booked my holiday on Bonus booking. Paid the amount indicated on web site as balance due. Now they say I must still pay over R 1000 as they can not use holiday savings for Bonus bookings. Yet the R 1000 in my holiday savings disappered. Send 7 e-mails received a call last Thursday of somebody that will investigate since then nothing. I still did not receive the confirmation of the booking or the money in my holiday savings beofre I pay the outstanding amount. Somebody has commited ***** with my R 1000 in my holiday savings</p>

0
Replies (1)
Flexi Club
Flexi Club's reply03 Aug 2017, 10:53
Official

Dear Sanra

Thank you for bringing your concerns to our attention . We confirm that our accounts department has assisted you and that your account has bee rectified .

We trust that the above is in order .

Kind Regards

Customer Care Team