Flexiclub ****

Good day

Hope this mail finds you well. I have been having issues with Flexiclub.i have signed a time share with them for points so I could use it to book a holiday,to my surprise I have been paying for 3 years and when I finally decide to use my points to make a booking they tell me I need to make an upfront payment for Levi charges.i have been totally misrepresented and mislead and not getting anything that the sales consultant promised when signing me up.i have close to 10 000 points and almost R3000 in a savings portion and they do not want to refund my money.they have also taken payment for an entire year via debit order and have not allocated points as per the aggreement.i was only allocated the points after confronting them on this.so how many others have this **** been done too.im also being charged interest which we where not been made aware off.ive even written up to the director but he too seems to be of no help and expects for me to forfeit all payments to get out of this so called contract and make upfront payment for using the free holiday which was given to us and pay back on a holiday that was discounted.now when I try making booking there is nothing available as well.i have screenshots to prove this. You feedback and help would be highly appreciated. More info can be explained telephonically. You can also Google and see other reviews from people being ****med just like myself.and nothing has been done about it.

Kind Regards