DK
David K
1 reviews | Active since Sept 2010
27 Jan 2021, 21:29
Flexiclub have been a 20 year haemorroid. And they continue to be.
After 20 years of mostly disappointment we managed to agree to a cancellation by Flexiclub in October 2018. I was told I had to be paid up for a year and would then be able to cancel. In Oct 2019 I once again received an invoice. Queried it and was told that I was supposed to have requested a cancellation in Jan 2020. And was told that it is under the cancellations tab on the Flexiclub website. It is NOT. Lodged a complaint at the Consumer Goods and services Ombud. In July 2020 my membership was cancelled. I won my case.
But. Flexiclub have blacklisted me at Experien.
This slimy business is like an untreated hemorrhoid.
I suggest Flexiclub get this record annulled and removed with a touch of urgency.
Helpful (0)
Replies (1)0
Replies (1)Flexi Club's replyOfficial
01 Feb 2021, 12:33Dear David
Thank you for taking my call.
I will respond via email as well.
Regards
Reshma
Customer Care Team'
Thank you for taking my call.
I will respond via email as well.
Regards
Reshma
Customer Care Team'
Flexi Club's reply01 Feb 2021, 12:33
Official
Dear David
Thank you for taking my call.
I will respond via email as well.
Regards
Reshma
Customer Care Team'
Thank you for taking my call.
I will respond via email as well.
Regards
Reshma
Customer Care Team'
