AA
Aziza A

1 reviews | Active since Jan 2018

31 Jan 2018, 22:36

Flexiclub

I am a member of flexiclub. Last year they 'upgraded me at a cost of R60 000. I am struggling for almost a year have this transaction reversed... many emails and calls have yet to yield a response.. I last spoke to Chantelle on Monday.

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Replies (2)
Flexi Club
Flexi Club's reply01 Feb 2018, 15:58
Official

Dear Ms Abrahams

Thank you for bringing your concerns to our attention. We are delighted to confirm that we have made contact with you and that we are in the process of resolving your query. We apologize for all the inconvenience caused . We will advised you once your account has been rectified .

Kind Regards

The Flexi Club Team

Flexi Club
Flexi Club's reply08 Feb 2018, 13:20
Official

Dear Ms Abrahams

We are delighted to confirm that your account with the Club has been corrected now and the new statement has been sent to you. We pride ourselves in superior customer service and once again thank you for giving us the opportunity to rectify the error. We look forward to hearing from you soon to plan your next holiday with the Club.

Kind Regards .

The Flexi Club Team