1 reviews | Active since Apr 2017
Flexi holiday club *****
<p>Dear hellopeter I hear by asking you to help me cancel the contract with flexi holiday club. I joined the company through false information. I was told that when I join I will be a shareholder and if I don't go on holiday they will pay me. The person who was talking to me hid the information contained in the contract that you can cancel within 5 days. After going through the contract I found that the information he gave me was false. I joined in 2012 November and I immidiately wrote them a letter of cancellation but was told that I can't cancel until I pay all the money for the points. If I don't they will take legal action against me. I have been paying for 5years now. I have tried several times to cancel but invain. Now I am asking you to help me out. I am now in debt due to shortage of money. I am not able to pay. I want to send my son to tertiary I can't continue paying this club. I have never been to a holiday I have never used any of the points. So I want my money back. My name is Barbara Nompumelelo ********** ********** 311086 contact ********** 121</p>
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Dear Ms N B Thwala
CANCELLATION
Thank you for contacting customer Care, the contents of which have been noted.
Kindly be advised that your request for the termination of your Agreement could not be considered as your membership status does not conform to the rules and the procedures as stipulated by the club, as per management you will need to settle outstanding balance, an amount of 4 319.64 towards 2017 Annual Fees and R6 329.36 towards bond.
Once payment done written cancelation request must be re-submitted to our offices no later than 31 May 2017, so that club will cancel all debit orders.
The Banking Details are as follows:
ABSA-
Branch: Pinetown
Branch Code: 632005
Account Name: Flexi Holiday Club
Account Number: **********
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ABSA-
Branch: Pinetown
Branch Code: 632005
Account Name: Club Leisure Development
Account Number: **********
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Should you require additional information please contact our Customer Care on telephone number ********** fax number ********** or e-mail **********
We trust that the above will suffice.
Kind Regards
Customer Care Team
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Dear Ms N B Thwala
CANCELLATION
Thank you for contacting customer Care, the contents of which have been noted.
Kindly be advised that your request for the termination of your Agreement could not be considered as your membership status does not conform to the rules and the procedures as stipulated by the club, as per management you will need to settle outstanding balance, an amount of 4 319.64 towards 2017 Annual Fees and R6 329.36 towards bond.
Once payment done written cancelation request must be re-submitted to our offices no later than 31 May 2017, so that club will cancel all debit orders.
The Banking Details are as follows:
ABSA-
Branch: Pinetown
Branch Code: 632005
Account Name: Flexi Holiday Club
Account Number: **********
***
ABSA-
Branch: Pinetown
Branch Code: 632005
Account Name: Club Leisure Development
Account Number: **********
***
Should you require additional information please contact our Customer Care on telephone number ********** fax number ********** or e-mail **********
We trust that the above will suffice.
Kind Regards
Customer Care Team
Hi Barbara
Thank you for bringing your enquiry to our attention.
As per our telephonic conversation today, we are pleased to have been able to assist with your enquiry as we pride ourselves in service excellence.
We trust the outcome meets your satisfaction.
Warm Regards
Customer Support Team
Hi Barbara
Thank you for bringing your enquiry to our attention.
As per our telephonic conversation today, we are pleased to have been able to assist with your enquiry as we pride ourselves in service excellence.
We trust the outcome meets your satisfaction.
Warm Regards
Customer Support Team