Flexi club won't reimburse my points as lockdown was extended

I booked accommodation at perna perna for 29 jan to 5 Feb already in 2020. The lockdown was supposed to end on 15 Jan 2021. Our president extended it to15 feb. Flex club refuses to move my accommodation booking to another date. If I don't take it now I will be loosing 10 000 points and R6800 in levies which I had to pay. I can not drive from nelspruit to go and sit in a flat and all the beaches are closed as it is a hot spot. This is really not my fault and to loose so much is just unacceptable. Are they not able to reimburse my points or shift my booking to a further date?