Flexi Club - Time share

Flexi Club, what a sham. I approached an agent on 31/10 to inform them that their web site was not functioning properly and I was unable to book a holiday. I was assured that all would be corrected asap. It is now 06/11 and to date this web site is still not functional. U will be charged R150, if they book a vacation for u, but God forbid if u want to do it on your own as u will not be able to do so. How can it take this long to sort out a small problem. For crying out loud we can send a man to the moon but Flexi club does not care or have the ability to fix a small thing like its website.

They have your money invested in the club so don't really care about customer service. The management staff should get out of their offices and start to practice customer service

Jaysen Naidu ***)