1 reviews | Active since Mar 2012
Flexi Club service unheard of
<p>Flexi club is as bad with communication as they are with having space when you want to book. There is just never an opening for impulse bookings. I have sent more than 10 emails requesting feedback, you only get the email to say they will be in contact.... well they just NEVER contact you back anymore. And when you phone them, it is the most unprofessional answering system EVER. I suppose they think if they don't get back to you, at least then they don;t have to tell you once again that they never have space.</p>
Dear Lize
We confirmed that we have contacted you and where able to assist you.
We trust the outcome is pleasing to you.
Warm Regards
Customer Care Team
Dear Lize
We confirmed that we have contacted you and where able to assist you.
We trust the outcome is pleasing to you.
Warm Regards
Customer Care Team
The outcome was difinitely NOT pleasing at all. You think just because you phoned me, I should be satisfired. The person phoning me was rude and has an attitude and said she will search for space and get back to me. After 2 days - one day before they wanted us to book in - they eventually phoned me back with even a worse attitude. And on top of this all, you expect me to be happy with wht you offer me, even though it meant some of my family could not go along - I asked for a 6 sleeper and you wanted me to take a 4 sleeper. And 1 day before checking in. This is ridiculous.
SO NO, YOU DID NOT ASSIST ME AND THE OUTCOME WAS NYTHING BUT PLEASING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The outcome was difinitely NOT pleasing at all. You think just because you phoned me, I should be satisfired. The person phoning me was rude and has an attitude and said she will search for space and get back to me. After 2 days - one day before they wanted us to book in - they eventually phoned me back with even a worse attitude. And on top of this all, you expect me to be happy with wht you offer me, even though it meant some of my family could not go along - I asked for a 6 sleeper and you wanted me to take a 4 sleeper. And 1 day before checking in. This is ridiculous.
SO NO, YOU DID NOT ASSIST ME AND THE OUTCOME WAS NYTHING BUT PLEASING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!