LB
Linda B
1 reviews | Active since Oct 2013
29 Apr 2019, 16:22
Flexi Club Service
Incorrect allocation of my points. I send various a emails desputing the statement that they send me. I was phoned on 24 April (Nancy) and promised that they would solve this issue. After repeating emails from my side, I have had no response. your client care is pathetic!, was blamed on a system error
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Linda B's updateReviewer Update
29 Apr 2019, 16:25i just need to mentioned that there is no service, i am a member for more than 11 years, and Flexi club cant resolve a incorect ststment .
LB
Linda B's update29 Apr 2019, 16:25
Reviewer Update
i just need to mentioned that there is no service, i am a member for more than 11 years, and Flexi club cant resolve a incorect ststment .
Flexi Club's replyOfficial
02 May 2019, 09:12 Dear Mrs Bronkhorst Thank you for bringing your concerns to our attention and for taking our call today. We are in the process of resolving your account query and will revert back to you as soon as it has been rectified. Kind Regards The Flexi Club Team
Flexi Club's reply02 May 2019, 09:12
Official
Dear Mrs Bronkhorst Thank you for bringing your concerns to our attention and for taking our call today. We are in the process of resolving your account query and will revert back to you as soon as it has been rectified. Kind Regards The Flexi Club Team