DBEN
Dr Brian EdwardCxeetf.3 Nobin

1 reviews | Active since Jun 2019

17 Aug 2020, 09:09

Flexi Club Monthly Fees

It is disconcerting that, while many businesses are providing relief to customers during the COVID 19 emergency, Flexi Club is blissfully charging its clients the full monthly payments in lieu of Club fees despite the fact that everything is at a virtual standstill in the country. Surely, this sector of business would have downscaled many of its operations at its establishments which have resulted in costs-saving. These benefits should have been passed on to their clients. Short term insurance companies, for instance, provide relief (25%) to clients who travel less than 250 kilometers per month. Flexi Club needs to explain why they perpetuate the same cost structure during the pandemic.

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Replies (1)
Flexi Club
Flexi Club's reply20 Aug 2020, 08:28
Official
Dear Dr. NorbinThank you for bringing your concerns to our attention. We have been unable to reach you on the telephone. Please respond to our email so we can assist you further.Kind RegardsFaith Customer Care Team