HB
Happy B

1 reviews | Active since Aug 2018

07 Sept 2018, 08:35

FLEXI CLUB *****

Flexi Club are lairs, below is my story and i then got a call promising that my file will be sent , my issue will be resolved and over 15 days I have not recieved any comms from flexi club. they are quick to put a comment on Hello Peter but they actually do not ensure customer satisfaction or stick to their promise. I requested a cancellation and provide a copy of the contract , they have failed multiple times to provide me with that

my story [flexi club member 964741 I happened to be on holiday in Oct 2017, and was invited to attend a flexi club presentation where I was sold a lie. I was told I can book anywhere for free as long as I pay R700 premium, they asked for my ID which I did not have and my banking details which I gave them. I requested that the account starts in December of which they did not honor , I was debited an amount of R-+1700 in November. Debit order was reversed and a cancellation request was sent-however this was not acknowledged on honored by flexi club.

I have made multiple calls and the people are rude and demand I pay them +-25000 [ I have cancelled the contract before it commenced as per our agreement, I was sold a lie , my details were taken without format ID Verification] the manager in Durban branch refused to speak to me and I have now been handed to the credit berrau for arrears,

This is a A **** and i have reported the matter to saconsumercomplaints as these people are bullies who abuse our basic rights

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