Flexi-Club / Club leisure/ First Group... ****!!!

Hi

My name is Liam Adams.. I signed up with the "First Group/Flexi-Club" in December in Club Mykonos Langebaan, the sales consultant I dealt with made the world of promises, I then Paid in total a Deposit of R10855.. My parents also signed up and we were promised that we would be able to go on holiday as soon as we receive our membership numbers but that was not true because when I called into their head office, one of their consultants said my account was under suspension because I never paid my administration fee, but that was paid including in the deposit..

I then within the 1st week of January tried to cancel but they are so smart and dragged out the entire process.. as soon as I was past 21 days from date of sale, they then wait for me to call them and tell me I am out of my 21 days, therefore I will forfeit my deposit..

How can they keep my money if I haven't done anything for them, I haven't used any of their services or used and points on holidays... This is very unfair, they were very nice on the day of the sale but thereafter, things went south.. Their after service sucks... I told them I want my money and they refuse to pay it..

PLEASE ASSIST ME IF POSSIBLE.. I mean, for a 21 year old, that is trying to pay his own studies, R10k is a lot of money and to be ****med like this, it's not right man..

I hope you can assist.