BS
Brenda S

1 reviews | Active since Sept 2019

27 Sept 2019, 05:04

Flexi club a ****

This is a **** club,visited Durban 2017 the lady by the office Judy invited us for presentation we went there presentation was exciting but false information that is not on contract, am in bad record blacklisted because of this club they said my account is in arrears i didn't take a loan on the presentation they didn't explain that they will give me a loan,how can you get a loan but paying a deposit first,tried some times to call the customer service explaining I want to cancel they just become rude have been sending emails no luck, need assistance to get rid of this ****

0
Replies (4)
Flexi Club
Flexi Club's reply27 Sept 2019, 09:45
Official
Hi Brenda
 
We would love to assist you with your query. 
 
We are trying to get hold of you telephonically and via email, please advise on a convenient time to call.
 
Regards
Reshma
 
BS
Brenda S's update27 Sept 2019, 10:25
Reviewer Update
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Flexi Club
Flexi Club's reply27 Sept 2019, 15:46
Official
Hi Brenda
 
Thank you for taking my call, as discussed we are working on your query and will get back to you soon with an agreeable resolution. 
 
Regards
Reshma
BS
Brenda S's update01 Oct 2019, 16:23
Reviewer Update
I did receive a call today from the manager Reshma explaining that they have cancelled my membership o have requested supporting documents to prove that they have cancelled and they even removed my name from ITC,then I will be happy