HB
Happy B

1 reviews | Active since Aug 2018

21 Aug 2018, 10:52

FLEXI CLUB A ****

My name is Happy [flexi club member 964741 I happened to be on holiday in Oct 2017, and was invited to attend a flexi club presentation where I was sold a lie. I was told I can book anywhere for free as long as I pay R700 premium, they asked for my ID which I did not have and my banking details which I gave them. I requested that the account starts in December of which they did not honor , I was debited an amount of R-+1700 in November. Debit order was reversed and a cancellation request was sent-however this was not acknowledged on honored by flexi club.

I have made multiple calls and the people are rude and demand I pay them +-25000 [ I have cancelled the contract before it commenced as per our agreement, I was sold a lie , my details were taken without format ID Verification] the manager in Durban branch refused to speak to me and I have now been handed to the credit berrau for arrears,

This is a A **** and i have reported the matter to saconsumercomplaints as these people are bullies who abuse our basic rights

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Replies (1)
Flexi Club
Flexi Club's reply23 Aug 2018, 16:19
Official

Dear Ms Baloyi

Thank you for bringing your concerns to our attention . We are delighted to confirm that we have made contact with you and that we are assist your with your query.

Kind Regards

The Flexi Club Team