KK
Kutlo K

1 reviews | Active since Jun 2020

01 Jun 2020, 22:15

Flexi Club

We signed up with Flexi Club December last year not knowing they are just ****** who wants to ruin one's credit score, we gave them all they needed and they never debited, we even gave them bank statement, we begged nd begged them to debit but they never did until February we told them we no longer interested and they must cancel that ******* because there is nothing we can do as the bank account we gave it's the correct one, they don't care about people, they only care about updating their ITC to make ur credit score bad bad ... Guys pls beware of this ppl, they will make u sign up quick quick especially wen you love travelling, only to ruin your credit score. Everytime they will make you speak to the new consultant not giving you the one you spoke to before, I sent email begging them to cancel until now we r still struggling and what makes me angry is we never travelled with their points or whatever but we are struggling to cancel!

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Replies (1)
Flexi Club
Flexi Club's reply02 Jun 2020, 11:56
Official
Dear Kutlo

Thank you for bringing your concerns to our attention. We sincerely apologise for your experience and would love to assist you to rectify. I cannot get in touch with you telephonically and I have emailed you. Please respond to my email and I will ensure that you are assisted to your satisfaction.

Regards
Reshma
Customer Care Team