FALSE ADVERTISING

Good Day,<br> <br> We were advised about all the wrong information from the person mentioned above. Firstly we were told that from the 1st of January every year we will receive another 3000+ points irrespective of when we joined and when we phone reservation we are advised otherwise. Secondly, we were told for bonus breaks you only pay for one night accommodation and get 7 nights accommodation and when we phone reservation it's another story again. Thirdly, when we phoned him for assistance he sent us to the hotel reservations who couldn't assist us with our booking either and was referred to flexiclub reservations . We joined in May 2015 and have still not received our membership card and welcome package which we have inquired about several times and was advised every time it's in it's way.<br> <br> We were conned and are extremely unhappy with this and want to cancel our membership can someone please assist urgently