EXTREMELY DISAPPOINTED

I am a member of Flexi club for many years. I bought my points and paid it off. I paid my levies every year and then covid came. I was forced to shut down my sportsbar and lost my income. Flexi club contact me two to threetimes a month to try and remind me that my levies for the last two years are due on which i responded by telling them of my sitiuation. I still have over R12000 in my savings that will expire on 31 December 2021.When i tried to make a booking for a holiday, they told me that i was removed from their system because of non payment of my last two years levies. After many emails between us of whats happening to my savings thats gonna expire end of this year, their only response every time is"When and how are you going to pay your last two years levy," but no answer about my savings money. I dont understand that i am off their system to book a holiday with my points and savings, but for my levies thats payable to them i am still on the system. I believe they are keeping me on the line until my savings expire on which they benifit R12000 plus and a lot of accumelated points. After so many loyal membership years i am extremely disappointed in their service and how i was treated.