EXCELLENT CUSTOMER SERVICE - Fanele Mncube / Flexi Club

We have been members of Flexi Club and once again I realized why we are extremely satisfied customers for almost 30 years now!!

We made a booking at Bakubung for 10-14 August, however, we could not cross the border. I contacted Fanele Mncube yesterday morning informing her of the problem we had. She immediately took it up with her manager en refunded us within 2 hours. I would like to take the opportunity to thank Fanele for her excellent customer service and compliment Flexi Club for their excellent staff.