1 reviews | Active since Mar 2012
Do not waste money buying points from Flexi Club
I would strongly advise anyone considering purchasing points at Flex club, to not do so. They are so proud of all their establishments they have on their books. But to name one example, one of the most popular tourist provinces - Limpopo - you only have 2 resorts to choose from. Catering for all your inland clients and there are only TWO resorts? This is ridiculous. no wonder you can never, ever get space when you enquire. Secondly, their website - which they encourage you to use for bookings - are not user friendly AT ALL. they make you go through each resort to check availability. There is no function where you can just state your dates you want to go and then they show you what is available. No, you have to sit for hours searching through each resort. Then when you are halfway through, the website just stops searching and you have to log out and log in again. Also, when using the back button to go out of the current resort, it takes you back to page 1 and you start all over again. EXTREMELY FRUSTRATING!
Thank you for taking my call, it was a pleasure speaking to you.
Thank you as well for bringing your concerns to our attention, it is valued feedback like yours that ensures we remain customer centric and supercede our valued members expectations.
I have emailed you as well.
May you have a wonderful festive season
Regards
Reshma
Customer Care Team
Thank you for taking my call, it was a pleasure speaking to you.
Thank you as well for bringing your concerns to our attention, it is valued feedback like yours that ensures we remain customer centric and supercede our valued members expectations.
I have emailed you as well.
May you have a wonderful festive season
Regards
Reshma
Customer Care Team
