RC
Robert C
1 reviews | Active since Jun 2015
25 Jun 2015, 10:33
Difficult divorce
We were in Italy until June 16 mostly arranged by Flexi Club. Gave notice of cancellation on June 19. They say : Aww - 19 days late. Should have cancelled on May 31. Now they want R12000 for 2016 so that we can cancel before May 31, 2016. They have never made their rule known to us. A Flexi Club agent told us that if we buy R10000 more points he will SELL our membership for us. False promise. Flexi Club ignores that statement. The fight is on!
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Flexi Club's replyOfficial
03 Jul 2015, 16:53Hello Robbie16,
We pride ourselves on delivering professional service to our members.
We wish to thank you for bringing the matter to our attention and confirm the same has been resolved.
We trust the outcome meets your satisfaction.
Warm Regards
Client Care Team
We pride ourselves on delivering professional service to our members.
We wish to thank you for bringing the matter to our attention and confirm the same has been resolved.
We trust the outcome meets your satisfaction.
Warm Regards
Client Care Team
Best regards,
Flexi Club's reply03 Jul 2015, 16:53
Official
Hello Robbie16,
We pride ourselves on delivering professional service to our members.
We wish to thank you for bringing the matter to our attention and confirm the same has been resolved.
We trust the outcome meets your satisfaction.
Warm Regards
Client Care Team
We pride ourselves on delivering professional service to our members.
We wish to thank you for bringing the matter to our attention and confirm the same has been resolved.
We trust the outcome meets your satisfaction.
Warm Regards
Client Care Team
Best regards,