1 reviews | Active since May 2016

15 Apr 2019, 19:56

Customer UN friendly club

Most pathetic website and no support from head office after leaving numerous messages. I again tried to find accommodation - you cannot select your own dates - it shows dates but you cant click on it - your criteria is never followed.

Why have "contact me" when nobody contacts you? Please get a better customer friendly site.

0
Replies (1)
Flexi Club
Flexi Club's reply17 Apr 2019, 12:58
Official
 Dear Ms Rix  Thank you for bringing your concerns to our attention .  We are sorry that you are experiencing such difficulty with our website. We are happy to confirm that we have taken these complaints to our IT department who are currently working to improve our website .  

We are also trying our best to assist you with your  booking request. 

We thank you for your patience regarding the website and look forward to assisting you further .  Kind Regards  The Flexi Club Team