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barbara N

1 reviews | Active since Feb 2013

18 May 2022, 10:08

CORRECT REPORTING ON MY CREDITSCORE REPORT UNDER FLEXI HOLIDAY CLUB ACCOUNT

In January 2022 I converted my membership from Flexi Holiday Club to Premier Private Resorts. My flexi holiday club account was up-to-date when I converted my membership. The challenge that my Flexi Holiday Club account cannot be closed is that I had vacations already reserved prior the conversion.

My challenge is that on my ClearScore credit record, on the Flexi Holiday Club account it is indicating that I'm in arrears and this has a negative impact on my points

I'm therefore requesting Hellopeter to assist me so that Flexi Holiday Club will report the correct information on my credit record and my credit report be corrected accordingly.

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Replies (3)
Flexi Club
Flexi Club's reply07 Jun 2022, 10:36
Official
Dear Barbara,

Kindly note that i have tried to contact you however have been unabel to reach you and have sent you an email.

Regards,
Creolin. 
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barbara N's update20 Jun 2022, 11:04
Reviewer Update
Good day Creolin

I'm making a follow-up on the issue above as I responded to the email that was sent on the 7th of June and had never received progress thereof.
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barbara N's update12 Jul 2022, 10:38
Reviewer Update
Good day

To-date my credit profile record review issue has not been attended. I'm requesting that Flexi club attend this issue as it has a negative impact on my credit profile