Complete *******

<p>Since i registered in April last year i wasnt able to use the club as no bookings were available in my preferred areas, its like a rat race to book because you gave to do it only 6 weeks before your planned dates. When selling the contract no one said that the points will only cover you for off peak rates, i have a child in school.... so that means a week in durban can cost me double of what i would pay in a 5 star hotel. </p> <p> </p> <p>Thus,I requested to cancel my membership and was told to pay an additional R2910 which I did. In total including this is have spent more than R11000 now I'm only now told that I have forfeited all points and savings earned in the last year. This is ridiculous - it's like throwing money away.</p> <p> </p> <p>Extremely dissappointed. I plan on escalating my complaint to the NCC enquiry and any relevant ombudsman </p>