Cancellation of Membership

On 22 July an employee from Flexi-club phone me and assured me that she will rectify my account but instead on 24 July I received a letter from ITC Business Administrators that informed me that Flexi-club had mandated them to write to me and tell me that my account is in areas with R1,118-65 and if I don't pay in 20 working days that they are going to take legal action against me and that my name will be black listed. On the 25 July Flexi-club debit my bank account with R495-80 without my permission. I have not signed any documentation for this membership and I have not give Flexi-club permission to debit my account with the said amount. When they phone me with this deal I have told them I don't want to buy a new membership because I am going on pension and like to get rid of my existing membership. I ask them to sent me documentation on this deal before I commit to anything, they said they will sent me the documentation and they never did. I am really disappointed in Flexi-club.