1 reviews | Active since Dec 2016
Cancellation of Contract
<p>I am a member of Flexi Club since 5 November 2001. I cannot afford to pay the levies anymore and tried since last year to cancel this contract. The club has this ridiculous rule that a contract can only be cancelled between 1st January and 31st May. When you try to cancel, they inform you that your year's levies must be paid in full. Well, I waited until now and my year's levies is now paid in full. When I tried to cancel now, they let me know that I can only cancel from the 1st January 2017, which has in turn the result that 2017's levies are due and payable - which in the first place I informed them that I cannot afford anymore. It seems that once you have a contract with Flexi Club, it is for life, whether you can afford it or not.</p>
Dear Mr Van Heerden
Thank you for bringing your enquiry to our attention.
As per our telephonic conversation today, we are pleased to have been able to assist with your enquiry as we pride ourselves in service excellence.
We trust the outcome meets your satisfaction.
Warm Regards
Customer Support Team
Dear Mr Van Heerden
Thank you for bringing your enquiry to our attention.
As per our telephonic conversation today, we are pleased to have been able to assist with your enquiry as we pride ourselves in service excellence.
We trust the outcome meets your satisfaction.
Warm Regards
Customer Support Team
