LK
Lebo K

1 reviews | Active since Dec 2015

08 Feb 2016, 10:03

Cancellation

<br> I would like to cancel our membership to Flexi Club.<br> <br> We paid deposit last week in order to join the club. We have since come across numerous complaints online, causing us to question the integrity of the organization with which we deal. I believe we are entitled to a cooling off period and as such, request immediate cancellation of membership. <br> <br> We had not yet received written confirmation of payment or even membership, therefore cancellation should not pose a problem on your end.<br>

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Replies (1)
Flexi Club
Flexi Club's reply09 Feb 2016, 08:30
Official
Hello Mrskay86,

We pride ourselves on delivering professional service to our members and do apologise.

We firstly wish to thank you for bringing the matter to our attention and confirm the same has been resolved.

We trust the outcome meets your satisfaction.

Kind Regards

Customer Care Team