TD
Taryn D

1 reviews | Active since Nov 2020

18 Nov 2020, 09:01

Cancelation

Flexi Club was not what we expected or what we were sold. As a result we have never utilized it. I requested cancellation and was told I need to pay a cancellation fee. I can not afford to pay for a cancellation fee which by the way was never communicated on joining. We were not told everything cause the agent just wanted to make a sale. I am very unhappy with flexi club, we are paying 2 amounts and we were only told of 1 payment. Now we can't afford it. Can someone please contact me? *** I don't want to be a member of this club and want this membership to be cancelled!!! I cant afford any cancellation fee. FLEXI CLUB is a ****!!!I dealt with a Michelle from club mykonos branch and now her number is unavailable for me to give her an ear full.

0
Replies (2)
Flexi Club
Flexi Club's reply18 Nov 2020, 12:24
Official
Dear Taryn

Thank you for bringing your query to our attention.

Can you please reply with your member number and i will definitely assist you.

Remain safe and regards
Reshma
Customer Care Team

TD
Taryn D's update22 Nov 2020, 14:49
Reviewer Update
Thanks so much for your response Reshma. It's ***.