GL
Gary L

1 reviews | Active since Nov 2004

08 Feb 2016, 14:15

Booking Frustration

I tried to book accommodation early January and was advised that the dates specified could only be booked from the 8th of February. I then enquired today the 8th February via e-mail and phone ( continually engaged) and received an e-mail response that there was nothing available on the requested dates. I then asked how could everything be booked when I have done my best to get in early. |I was then advised that the dates for the area were fully booked as these bookings opened in October. <br> I would rather close my comments there as if I had to vent my frustration and disbelief at this type of service it would not be conducive to further dialogue.<br>

0
Replies (1)
Flexi Club
Flexi Club's reply09 Feb 2016, 08:25
Official
Hello gjl,

Thank you for bringing your enquiry to our attention.

As per our telephonic conversation today, we are pleased to have been able to assist with your enquiry as we pride ourselves in service excellence.

We trust the outcome meets your satisfaction.

Warm Regards

Customer Care Team