TM
Thembi M

1 reviews | Active since Apr 2019

09 Apr 2019, 16:32

Bad Service and ********** Company Flexiclub/ClubLeisure

Flexiclub/Clubleisure has listed me twice on credit Bureau *******ly with an account that i do not have with them. And to make it worse they claim my current account which is paid every month is also listed as over due bu over 150days. I have called the over and over and sent them e-mails for months with no response or solution. There is always some promising to call me back after relaying my story and sending proof. It is the worst experience ever with them. Right now i am willing to take this matter up all the way because it affects my credit profile. I would encourage everyone never to sign up with them.

0
Replies (1)
Flexi Club
Flexi Club's reply12 Apr 2019, 15:19
Official
 
Dear Mrs Mfobela 
 
 
Thank you for bring your concerns to our attention. We have been unable to reach via the contact number provided . Please note that ere have been 2 unpaid debit orders which may be causing  the problem .Please advise if you have done the payment for the unpaid debit orders so we can assist further . 
 
Please also provide and alternate number or an appropriate time for us to make contact with you. 
 
Kind Regards 
 
Faith Joyce 
 
Customer Care Team