bad experiance

<p>Last year (05/06/2016) when I was in Durban, I met a guy in the beach called Moses and told me about vacation zone, and then he drove me to the palace hotel for further details because I was interested to what he was saying as am that kind of person who likes to take a vacation. he than introduced me to another guy who explained further about this vacation zone and I joined the club. he told me that if I decide to cancel the membership after I had enjoyed the benefits I will be liable to pay certain amount of money, unless I cancel the membership before using it or enjoying the benefits. actual on that I wasn't seeing myself cancelling such a fantastic membership as vacation zone, but later in 2016 November the joy of holding a flexi access club cards faded because flexi club deducted my account twice (R480x2) and I made a call to ********** 591 1st thing in the morning, I've spoke to one of the consulted there but she wasn't friendly at all, she almost drop the call while I was still speaking. I phoned back and I did get any one who can assist me, the receptionist lady listed to my complained well but she could help because she was just a reception, but she took my personal & contact details and promised me to get someone to call me back, but no one phone me back. so I decided to phone them and cancel the club member but they told me that I need to pay a cancelation fees of R2900 that confused me because I was informed that I can cancel anytime as long as I haven't enjoyed the benefit. so I get it, this whole mess I put myself to. how can someone be liable for a debt while he hasn't acquire or being serviced?</p> <p><br />Regards,</p> <p>Sthombe</p>