🚨 Unauthorised Price Increases by FlexClub – ********* and Unacceptable!

I am extremely disappointed with FlexClub’s recurring and unauthorised price increases on my vehicle subscription. Within a span of just two months, my monthly fee has gone from R6,773 to R7,170, and now to R7,500 — without any prior notice, justification, or communication.

This is a blatant violation of the Consumer Protection Act, which requires clear and transparent pricing, as well as proper notification of changes that materially affect the consumer. The complete lack of transparency and disregard for customer communication is unacceptable.

I received no emails, no SMSes, and no official notice informing me of these increases — just silent deductions that keep growing. This practice feels predatory and exploitative, especially in the current economic climate where affordability matters more than ever.

If this trend continues, I will be left with no choice but to cancel and share this experience across platforms to warn others. There are more affordable and transparent alternatives, and I will not continue supporting a service that silently shifts financial burden onto its clients.

I am demanding:

A clear and immediate explanation for the price hikes

Written assurance that proper notification will be given in future

A review of your pricing and billing policies in line with consumer rights

FlexClub, fix this — your customers deserve better.

Wehann Kritzinger