Stay away from FlexClub

False advertising guys they told me I would pay an all inclusive fee of R5,4K when they persuaded me to join but to date they have smooshed a bill of R8,1k for the past month alone. They only communicate when they want the money and don’t respond to client inquiries no take necessary actions to resolve issues. So I have an agreed usage of 2000 kilometres per month and they failed to keep track of kilometres, yet at the end of June they imposed over 300 excess kilometres which they have not been able to prove. Which I have told them multiple times were captured on the 9th of June when Europcar suddenly, without my request came to exchange the vehicle but have put them on their system as though the were on the 26th of May because clearly they have no record of kilometres on that date. flex club employees told me the tracker on the vehicle I was using malfunctioned and they have no records of kilometres but still went on to charge the excess kilometres on me? Does not make sense. Today they have charged the refuelling charges of R1.2k for the car they exchanged on that day, since when does a Picanto cost that much to fill up? No consideration to the fuel which was in the car I have them whatsoever, nobody asked me anything they just imposed a bill on me. There’s also airport surcharge Almost 1k which I have no idea what to they are, how I incurred them or what they relate to because I never even requested a car change, the car change what their request, beneficial for them not me yet I must pay all this money?? They can’t even manage communication with their vehicle partners at all, they have no solid and structured way of keeping track of the kilometres. All that the promise at the beginning is FALSE ADVERTISING to mislead customers! My rights have thoroughly been violated by this company and renting a vehicle with them is the worst decision you could ever do no one disclosed all these cost to me in the beginning and what a shock. Please DO NOT JOIN!