JE
Justin E
1 reviews | Active since Dec 2019
02 Sept 2022, 09:37
Shocked at the start!
Thus far I'm shocked!
My partner went to collect his car, which was confirmed to be a Kia Rio days ago and on arriving they pointed him to a Hyundai i10.
When he queried them as to when he can get what he actually asked for they said they can't tell him when it'll be ready.
I've tried calling but it appears their phone line is perpetually down.
The only way to communicate with them is via email, which is difficult when your standing at the point of collection waiting for an answer when you have to get back to work and on with your life.
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FlexClub Marketplace's replyOfficial
02 Sept 2022, 10:20 Hi Justin,
Please accept our sincere apologies for the experience that you have had to date. This is not what we want our customers to experience.
We are investigating this issue and one of the senior team members will be in contact with feedback on how this happened shortly.
Team Flex
Please accept our sincere apologies for the experience that you have had to date. This is not what we want our customers to experience.
We are investigating this issue and one of the senior team members will be in contact with feedback on how this happened shortly.
Team Flex
FlexClub Marketplace's reply02 Sept 2022, 10:20
Official
Hi Justin,
Please accept our sincere apologies for the experience that you have had to date. This is not what we want our customers to experience.
We are investigating this issue and one of the senior team members will be in contact with feedback on how this happened shortly.
Team Flex
Please accept our sincere apologies for the experience that you have had to date. This is not what we want our customers to experience.
We are investigating this issue and one of the senior team members will be in contact with feedback on how this happened shortly.
Team Flex