RG
Richard G
1 reviews | Active since Jun 2017
18 Feb 2022, 10:27
Poor service all round
Useless service, say one minute approved then the next your not, then you ask for a simple price and get told to be given a price you need re evaluation to get a price!!!!!, Also the cancel anytime as plastered on the website is actually only applicable if you pay 1 or 3months cancelation fee depending on your lease period (so Not really a cancel anytime offer) if you want cheap, affordable, no nonsense service, go to Woodford car hire rather.
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Replies (1)
FlexClub Marketplace's replyOfficial
18 Feb 2022, 16:40Dear Richard,
We are terribly sorry to hear about your negative experience. we have been informed that one of our customer specialists have already been in contact with you to resolve the above issue.
Unfortunately, only our short-term month-t-month subscription allows for easy cancellation whereas our longer subscription does have cancellation penalties app**** - we apologise if that was not clear up front.
We really do value your feedback so please do let us know if the issue was resolved or if you need any further assistance.
Thank you for your patience.
Team Flex
We are terribly sorry to hear about your negative experience. we have been informed that one of our customer specialists have already been in contact with you to resolve the above issue.
Unfortunately, only our short-term month-t-month subscription allows for easy cancellation whereas our longer subscription does have cancellation penalties app**** - we apologise if that was not clear up front.
We really do value your feedback so please do let us know if the issue was resolved or if you need any further assistance.
Thank you for your patience.
Team Flex
FlexClub Marketplace's reply18 Feb 2022, 16:40
Official
Dear Richard,
We are terribly sorry to hear about your negative experience. we have been informed that one of our customer specialists have already been in contact with you to resolve the above issue.
Unfortunately, only our short-term month-t-month subscription allows for easy cancellation whereas our longer subscription does have cancellation penalties app**** - we apologise if that was not clear up front.
We really do value your feedback so please do let us know if the issue was resolved or if you need any further assistance.
Thank you for your patience.
Team Flex
We are terribly sorry to hear about your negative experience. we have been informed that one of our customer specialists have already been in contact with you to resolve the above issue.
Unfortunately, only our short-term month-t-month subscription allows for easy cancellation whereas our longer subscription does have cancellation penalties app**** - we apologise if that was not clear up front.
We really do value your feedback so please do let us know if the issue was resolved or if you need any further assistance.
Thank you for your patience.
Team Flex