KM
Kay M
1 reviews | Active since Jun 2010
01 Sept 2022, 07:42
Part of the Red List
Got debited by Flexclub incorrectly, struggled to get my money then cancelled my subscription in hopes of a refund. I also wrote about my issue on HelloPeter, upon them seeing my review they refunded me and i was advised that i would no longer qualify for a car without deposit. I put together a deposit and still i was told that i dont qualify anymore. All because of a bad review. SO BEWARE, 1 BAD REVIEW FOR FLEXCLUB AND YOU ARE OUT! They wont do business with you anymore. You are part of their red list. Funny their ads do not mention deposits but they wanted R20k from me.. Horrible Service and Business overall.
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Replies (1)
FlexClub Marketplace's replyOfficial
01 Sept 2022, 11:06 Hi Kay,
Please accept our sincere apologies for the issues you have been experiencing.
We are investigating this issue and one of the sales team members will be in contact with you shortly to address your concerns.
We will do our best to turn your negative experience into a positive one!
Team Flex
Please accept our sincere apologies for the issues you have been experiencing.
We are investigating this issue and one of the sales team members will be in contact with you shortly to address your concerns.
We will do our best to turn your negative experience into a positive one!
Team Flex
FlexClub Marketplace's reply01 Sept 2022, 11:06
Official
Hi Kay,
Please accept our sincere apologies for the issues you have been experiencing.
We are investigating this issue and one of the sales team members will be in contact with you shortly to address your concerns.
We will do our best to turn your negative experience into a positive one!
Team Flex
Please accept our sincere apologies for the issues you have been experiencing.
We are investigating this issue and one of the sales team members will be in contact with you shortly to address your concerns.
We will do our best to turn your negative experience into a positive one!
Team Flex