Mistreated and Careless

Good day Tinashe Ruzane, i hope you will see this review.

I’m writing this email in a very heavy heart, I’ve been a loyal flexclub member from July last year 2021, flexclub never debits the subscription fee I had to always ask them for payment link so it happened in December I was out of the country so I couldn’t remind them, then in Jan when I came back I think it was the 14th I asked them for us to have a payment plan since December subscription was not paid which was a very big issue to solve I even had to hire another car as they always threaten to recover the vehicle, then eventually the issue was resolved and in the meantime I was driving another vehicle from another company but I paid the 1and half subscription fee then this month I’m asking them if I can pay the monthly subscription fee then pay the half balance that was remaining for December they agreed and I paid, after 2 hours I get an email threatening if I don’t pay the half of the remaining December subscription they will recover the vehicle and they won’t refund me anything they will just take the car and go which is very ********ly.

Regards, Barry