SM
Steven M
1 reviews | Active since Jan 2023
14 Jan 2025, 20:57
I'm struggling to cancel ths rental
I app**** for ths rental online and made payment, then I went to pickup the car but few minutes after leaving the avis branch I realized that m struggling to drive that car and I sent flexclub a message that m struggling to drive ths car and I want to return it and til today they don't want to assist me, I want to cancel the rental and I told them few minutes after leaving that place, I can't be stuck with a car I cannot drive
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FlexClub Marketplace's replyOfficial
15 Jan 2025, 10:32Hi Steven,
We apologise for the inconvenience caused. We have been trying to call you and have sent you multiple emails trying to assist with no response.
According to our records, you messaged us at 3:07pm expressing your disappointment and we responded at 3:18pm. Our team has also sent follow up emails and phone calls with no luck.
Please let us know a convenient time to call or email as we would like to resolve this issue for you.
We apologise for the inconvenience caused. We have been trying to call you and have sent you multiple emails trying to assist with no response.
According to our records, you messaged us at 3:07pm expressing your disappointment and we responded at 3:18pm. Our team has also sent follow up emails and phone calls with no luck.
Please let us know a convenient time to call or email as we would like to resolve this issue for you.
FlexClub Marketplace's reply15 Jan 2025, 10:32
Official
Hi Steven,
We apologise for the inconvenience caused. We have been trying to call you and have sent you multiple emails trying to assist with no response.
According to our records, you messaged us at 3:07pm expressing your disappointment and we responded at 3:18pm. Our team has also sent follow up emails and phone calls with no luck.
Please let us know a convenient time to call or email as we would like to resolve this issue for you.
We apologise for the inconvenience caused. We have been trying to call you and have sent you multiple emails trying to assist with no response.
According to our records, you messaged us at 3:07pm expressing your disappointment and we responded at 3:18pm. Our team has also sent follow up emails and phone calls with no luck.
Please let us know a convenient time to call or email as we would like to resolve this issue for you.