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samantha T

1 reviews | Active since Aug 2020

21 Jan 2025, 21:21

EXCEPTIONAL SERVICE

I literally received my vehicle not even 24 hours after making payment of the first months subscription. I was expecting a 2nd hand rental car with a low to medium mileage BUT my chosen vehicle had 540km on the clock!! Aside from the vehicle itself that I am SOOO happy with, the support/customer service is truly exception - very rare these days. Every whatsapp message/communication with the agent{s) has been responded to almost immediately and in a friendly, professional manner and with great efficiency. I can honestly say they deserve a 5 star rating and I do hope other companies follow their lead insofar as customer care goes.

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Replies (1)
FlexClub Marketplace
FlexClub Marketplace's reply03 Feb 2025, 10:19
Official
Thank you for your kind words, Samantha! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again!