DON’T use FLEXCLUB!! Go somewhere else!!
Don’t be fooled!! Go somewhere else. FLEXCLUB DO NOT HAVE AN ALL INCLUSIVE SUBSCRIPTION. They keep adding costs every month and when you query it they reply and say you have agreed to pay any costs added by the rental company(Europcar in my case) This is the second time they debited my Bank account WITHOUT AUTHORISATION. EVEN WORSE I paid via EFT on 30 November AND then they empty my bank account during the night as well!!! I WANT A REFUND PAID INTO MY BANK ACCOUNT BEFORE COB 1 DECEMBER 2022!!!
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FlexClub Marketplace's replyOfficial
01 Dec 2022, 07:21Hi Wilna,
Please accept our sincere apologies for the experience that you have had to date. This is not what we want our customers to experience.
We are investigating this issue and one of the Fulfilment team members will be in contact with feedback on how this happened shortly.
Team Flex
Please accept our sincere apologies for the experience that you have had to date. This is not what we want our customers to experience.
We are investigating this issue and one of the Fulfilment team members will be in contact with feedback on how this happened shortly.
Team Flex
FlexClub Marketplace's reply01 Dec 2022, 07:21
Official
Hi Wilna,
Please accept our sincere apologies for the experience that you have had to date. This is not what we want our customers to experience.
We are investigating this issue and one of the Fulfilment team members will be in contact with feedback on how this happened shortly.
Team Flex
Please accept our sincere apologies for the experience that you have had to date. This is not what we want our customers to experience.
We are investigating this issue and one of the Fulfilment team members will be in contact with feedback on how this happened shortly.
Team Flex