FA
Fahim A
1 reviews | Active since May 2023
05 May 2023, 11:32
********* Company with no values.
I have had the worst experience dealing with this company as they have no clue what customer service is and do everything possible to ensure that you get **********. I was advised in the middle of my subscription which i had for more than 8 months that they are no longer doing vehicle subscription and that i needed to return my rental with only a weeks notice. This was a lie as they still offer subscription. Very ********* company with no values. After they end your subscription they will ensure that sundry charges are added to your account and deduct this out of your bank account without authorization.
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FlexClub Marketplace's replyOfficial
05 May 2023, 13:16Hi Fahim,
Please accept our sincere apologies for the experience that you have had to date. This is not what we want our customers to experience.
We will thoroughly investigate this matter and a Senior FlexClub Team member will reach out to you and provide you with feedback.
This is not the level of service we want for you or any of our customers and we will try our utmost best to provide you with a resolution or feedback in this regard.
We will be in contact shortly.
Thank you
Please accept our sincere apologies for the experience that you have had to date. This is not what we want our customers to experience.
We will thoroughly investigate this matter and a Senior FlexClub Team member will reach out to you and provide you with feedback.
This is not the level of service we want for you or any of our customers and we will try our utmost best to provide you with a resolution or feedback in this regard.
We will be in contact shortly.
Thank you
FlexClub Marketplace's reply05 May 2023, 13:16
Official
Hi Fahim,
Please accept our sincere apologies for the experience that you have had to date. This is not what we want our customers to experience.
We will thoroughly investigate this matter and a Senior FlexClub Team member will reach out to you and provide you with feedback.
This is not the level of service we want for you or any of our customers and we will try our utmost best to provide you with a resolution or feedback in this regard.
We will be in contact shortly.
Thank you
Please accept our sincere apologies for the experience that you have had to date. This is not what we want our customers to experience.
We will thoroughly investigate this matter and a Senior FlexClub Team member will reach out to you and provide you with feedback.
This is not the level of service we want for you or any of our customers and we will try our utmost best to provide you with a resolution or feedback in this regard.
We will be in contact shortly.
Thank you