TR
Thando R
1 reviews | Active since Jun 2022
24 Jun 2022, 03:27
Baaad service
I'm so unhappy with the service I have received lately. 1.the car disk expired in March till today no new disk has been received, I even got a traffic fine of R1100 for that. 2. The over billed me with 3500 when I asked why you can't get hold of the billing team I'm on the 3000km plan but I don't even use 2000km a month I have had the car over 3 months I have used 6000km maybe in total. 3. I had to remind them of the service of the car 4. Calling them yields no results as they don't answer their phones
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FlexClub Marketplace's replyOfficial
24 Jun 2022, 09:26Hi Thando,
Thank you for your feedback regarding the poor service you have received to date. We are sincerely sorry that you have had such a negative experience with us.
One of our senior customer support specialists will be in contact with you to ensure that we properly address your concerns.
Team Flex
Thank you for your feedback regarding the poor service you have received to date. We are sincerely sorry that you have had such a negative experience with us.
One of our senior customer support specialists will be in contact with you to ensure that we properly address your concerns.
Team Flex
FlexClub Marketplace's reply24 Jun 2022, 09:26
Official
Hi Thando,
Thank you for your feedback regarding the poor service you have received to date. We are sincerely sorry that you have had such a negative experience with us.
One of our senior customer support specialists will be in contact with you to ensure that we properly address your concerns.
Team Flex
Thank you for your feedback regarding the poor service you have received to date. We are sincerely sorry that you have had such a negative experience with us.
One of our senior customer support specialists will be in contact with you to ensure that we properly address your concerns.
Team Flex