A frown to a smile

I had payment issues for the car I subscribed for and even after having so much difficulty getting a hold of the billings department I ultimately had to return the car. I received assistance from Thabisile Masombuka WHAT A GENTLE SOUL. I was heartbroken that I had to return the car just hours before fetching my 2 year old son from school and I cried over the phone while trying to figure out what my plan would be for the afternoon. Thabi calmed me down and advised me on the best way to return the car on time and still be able to fetch my child in the process. I received an email from her regarding documents I had to sign a few days later and even in the email she made me feel better. Thabi you are a gem to FlexClub and an amazing example to people like us in the customer service industry. Well done on the great work you do! Keep it up ma'am you are going very far in life!