MP
Mick P

1 reviews | Active since Jun 2024

07 Sept 2024, 14:09

Great at attending to client needs. Turned a bad experience into a very positive one

I had a problem that I had with what I felt was neglect at the time. Bayabulela called me and promised to get me the assistance I required. Within 20hrs my car had been serviced by an excellent mechanic Oliver Maphosa and I couldn't be happier. Thank you Fixxr for the excellent work.

0
Replies (1)
Fixxr
Fixxr's reply07 Sept 2024, 14:32
Official
Hi Mick,  
Thank you so much for taking the time to leave this wonderful ⭐⭐⭐⭐⭐ review! We’re glad that Bayabulela and Oliver were able to resolve the situation swiftly and to your satisfaction. At Fixxr, we’re always willing to learn from our mistakes, and your experience has helped us improve how we handle client communications moving forward. 🙌
Your patience and trust mean a lot to us, and we're grateful for the opportunity to make things right. 💪 We’re committed to providing excellent service and look forward to being of assistance again in the future! 🚗🔧
Mawethu Soga,
Head of Growth
Fixxr