Fixitt Appliance repairs
Claimed Business
|1.6|7 Reviews (last 12 months)|This business does not respond to reviews
Fixitt Appliance repairs
Claimed Business
|1.6
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-50Unlikely
NPS Score
-50
Recommended: Unlikely
Review Distribution
1.6|7 Reviews
Oct '25 - Sep '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIJ
Ian J
1 reviews | Active since May 2025
5 Aug 2026, 22:55
Fixxit don't Fix
I read previous reviews could not believe them how could this company exist? Total disaster multiple broken promises now trying to get our money back. Made the fatal mistake of paying upfront. Avoid them like the plague. Ian Rainbow of Hope NPO 067647
Helpful (0)
|Replies (0)IJ
Ian J
1 reviews | Active since May 2025
5 Aug 2026, 22:55
Fixxit don't Fix
I read previous reviews could not believe them how could this company exist? Total disaster multiple broken promises now trying to get our money back. Made the fatal mistake of paying upfront. Avoid them like the plague. Ian Rainbow of Hope NPO 067647
0
Replies (0)CR
CATHY R
1 reviews | Active since Dec 2021
9 Jun 2026, 13:33
AIRING DIRTY LAUNDRY
I have been forced to give a one star because negative rating isn't offered. This is the review I have left on their website -( the initial interaction before the repair or lack thereof had been discovered was very positive) - I have now been ignored for 2 full months - totally disinterested).......on their website updated today Ami Bro 5 reviews Cant report back on the state of repair of the washing machine as yet but Sangeza and Nicholas were next level professional, ultra friendly and a delight to deal with...a credit to the company UPDATE!!!! Five stars of February amended to 1 (only because negative rating isn't possible) MAchine had NOT been repaired at all and was re-assessed on 2 April and agreed that shocks had not been replaced. Fixxit have now had the machine in their possession - ostensibly under guarantee - for 2 FULL months today. They do not reply to calls, whatsapps or emails. I do not know what to do or how to have my machine returned
Helpful (0)
|Replies (0)CR
CATHY R
1 reviews | Active since Dec 2021
9 Jun 2026, 13:33
AIRING DIRTY LAUNDRY
I have been forced to give a one star because negative rating isn't offered. This is the review I have left on their website -( the initial interaction before the repair or lack thereof had been discovered was very positive) - I have now been ignored for 2 full months - totally disinterested).......on their website updated today Ami Bro 5 reviews Cant report back on the state of repair of the washing machine as yet but Sangeza and Nicholas were next level professional, ultra friendly and a delight to deal with...a credit to the company UPDATE!!!! Five stars of February amended to 1 (only because negative rating isn't possible) MAchine had NOT been repaired at all and was re-assessed on 2 April and agreed that shocks had not been replaced. Fixxit have now had the machine in their possession - ostensibly under guarantee - for 2 FULL months today. They do not reply to calls, whatsapps or emails. I do not know what to do or how to have my machine returned
0
Replies (0)A
Anonymous
1 reviews | Active since Mar 2017
20 Apr 2026, 07:48
FIXITT Refrigeration and Appliance Repiars
The service was very poor. The technician came to the home for the freezer, did not test it, only listened to the fridge, and left within 5 minutes—had to pay an additional R 550.00 for a damage report above the call-out fee. To date, after 4 weeks have still not received the damage report, although I have requested it numerous times. STAY away from this company
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Mar 2017
20 Apr 2026, 07:48
FIXITT Refrigeration and Appliance Repiars
The service was very poor. The technician came to the home for the freezer, did not test it, only listened to the fridge, and left within 5 minutes—had to pay an additional R 550.00 for a damage report above the call-out fee. To date, after 4 weeks have still not received the damage report, although I have requested it numerous times. STAY away from this company
0
Replies (0)NJ
Nazeem J
1 reviews | Active since Mar 2026
14 Mar 2026, 10:33
BAD PLACE FOR FIXING APPLIANCES!!!!
Worst place to do business. Focus more on making money then providing a service. Does not care about customer service. How do you work with people/management that's condescending and think that they are right and better than the next person. Choose another place to do business.
Helpful (0)
|Replies (0)NJ
Nazeem J
1 reviews | Active since Mar 2026
14 Mar 2026, 10:33
BAD PLACE FOR FIXING APPLIANCES!!!!
Worst place to do business. Focus more on making money then providing a service. Does not care about customer service. How do you work with people/management that's condescending and think that they are right and better than the next person. Choose another place to do business.
0
Replies (0)PK
Petra K
1 reviews | Active since Jan 2025
27 Feb 2026, 11:59
NO SERVICE- absolutely useless!
I am not sure why this company has good ratings! From the switchboard, receptionist and managers YOU RECEIVE NO SERVICE! Called multiple times to get a technician to set up an appointment to come - it’s impossible no one calls you back - complaining to the manager doesn’t help either - it looks like THEY DONT WANT customers! Unbelievable unprofessional attitude towards a customer! They ask you for details and never phone you back - I phoned and send messages everyday for 5 days - not one call from a technician! Not sure, if they run an actually a business! DONT bother to use them they absolutely useless!
Helpful (0)
|Replies (0)PK
Petra K
1 reviews | Active since Jan 2025
27 Feb 2026, 11:59
NO SERVICE- absolutely useless!
I am not sure why this company has good ratings! From the switchboard, receptionist and managers YOU RECEIVE NO SERVICE! Called multiple times to get a technician to set up an appointment to come - it’s impossible no one calls you back - complaining to the manager doesn’t help either - it looks like THEY DONT WANT customers! Unbelievable unprofessional attitude towards a customer! They ask you for details and never phone you back - I phoned and send messages everyday for 5 days - not one call from a technician! Not sure, if they run an actually a business! DONT bother to use them they absolutely useless!
0
Replies (0)L
Louise
1 reviews | Active since Oct 2025
20 Feb 2026, 16:52
FRIDGE REPAIR BY FIXITT CAPE TOWN
I want to give a shout out to Almondo and Kamiel from Fixitt in Cape Town ! They were very professional in fixing my fridge ! And also a big thanks to them for checking back whether it is still working ok !
Helpful (0)
|Replies (0)L
Louise
1 reviews | Active since Oct 2025
20 Feb 2026, 16:52
FRIDGE REPAIR BY FIXITT CAPE TOWN
I want to give a shout out to Almondo and Kamiel from Fixitt in Cape Town ! They were very professional in fixing my fridge ! And also a big thanks to them for checking back whether it is still working ok !
0
Replies (0)RR
Randall R
1 reviews | Active since Jun 2022
18 Dec 2025, 23:06
Held hostage doubly!
I had an overpriced call out fee, R495 for a quotation. Which we had to pay in cash or transfer to the company before the visit. The quotation to replace a SMEG oven, bottom element was R4000 half deposit and half before fitting. I needed to vacate my apartment and move the contents from CPT to PLZ. I was told 14 work day wait for supply of part from SMEG. On inquiring I was poorly treated by Customer service officer, speaking over me from a dizzy height and told on 18/12/25, they are having annual closing on 19/12/25 and had no supply from SMEG. If they get the part they will only fit after full payment has been received on 19/12/25. If they don't get it, fitment is uncertain. On asking about return of my deposit the conversation was killed and the call terminated very abruptly, by Sharlene (the only Sharlene there, no surname given after mine was given in trust. I am being held hostage doubly, I can't move my contents to PLZ and I can't get my deposit back. My consumer rights are being violated. I stand vulnerable before this service provider with no recourse.
Helpful (0)
|Replies (0)RR
Randall R
1 reviews | Active since Jun 2022
18 Dec 2025, 23:06
Held hostage doubly!
I had an overpriced call out fee, R495 for a quotation. Which we had to pay in cash or transfer to the company before the visit. The quotation to replace a SMEG oven, bottom element was R4000 half deposit and half before fitting. I needed to vacate my apartment and move the contents from CPT to PLZ. I was told 14 work day wait for supply of part from SMEG. On inquiring I was poorly treated by Customer service officer, speaking over me from a dizzy height and told on 18/12/25, they are having annual closing on 19/12/25 and had no supply from SMEG. If they get the part they will only fit after full payment has been received on 19/12/25. If they don't get it, fitment is uncertain. On asking about return of my deposit the conversation was killed and the call terminated very abruptly, by Sharlene (the only Sharlene there, no surname given after mine was given in trust. I am being held hostage doubly, I can't move my contents to PLZ and I can't get my deposit back. My consumer rights are being violated. I stand vulnerable before this service provider with no recourse.
0
Replies (0)