LN
Lungile N

1 reviews | Active since Sept 2023

21 Jan 2024, 17:07

Great after sales Customer Service

Jeremy Moodley

After we experienced challenges (to say the least) with our booking and from calling three people from First Group with no success. Jeremy took our call and escalated it as soon as we explained our frustrations.

After a frustrating three days without any feedback he was very forthcoming with information. I am happy to say that two weeks later our query has been resolved.

Thank you Jeremy. May you the customer service your rendered us be your trademark. First Group is very much fortunate to have you as an employee. Your dedication is simply the best.

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Replies (1)
First Group
First Group's reply22 Jan 2024, 08:02
Official
Hi Lungile!👋  We're deeply grateful for your incredible review! It warms our hearts to know how much you cherish our services. 💙