JM
Jerovine M

1 reviews | Active since Feb 2021

08 May 2024, 14:01

Want to be ****med? Just speak to them.

*******.

0
Replies (5)
Finwell Legal Services
Finwell Legal Services's reply08 May 2024, 17:54
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
JM
Jerovine M's update09 May 2024, 10:56
Reviewer Update
The best possible service? Reading someone's credit profile to them and calling it a " Financial Wealth Assesment" then still have the nerve to want to debit R685 monthly for it?
JM
Jerovine M's update09 May 2024, 11:03
Reviewer Update
And as for experince its stupendisly horrible, once the DebiCheck is accepted you have stories to call back in 30 minutes that does not happen. I tried calling the number that rings after the "products" are read to you the call gets answered and dropped immediately because you know there is only one reason for people to call and that is to fight because all you offer is ****s with fancy product names!
JM
Jerovine M's update09 May 2024, 11:05
Reviewer Update
Cancel the DebiCheck mandate!
JM
Jerovine M's update09 May 2024, 11:06
Reviewer Update
and why don't you list that number and email address and web address here