SDVR
Stefan Dreyer Van Rooyen
1 reviews | Active since Aug 2018
17 Feb 2023, 12:22
Utter frustration and anger with Finwell Legal
My experience with this company is frankly horrible. I visited their offices in Brooklyn quite a few times last year to ask for a reibur*****t for a monthly debit charge of R89 p.m. although it has been cancelled in January 2021. Two weeks ago I noticed they started again with the debit order charge for the third time. I called the office twice already, but they have not reimbursed me, received no email or any follow up while they lady acknowledged they made a mistake after providing my ID no. This is totally unacceptable and amounts to theft.
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Replies (2)
Finwell Legal Services's replyOfficial
17 Feb 2023, 12:44Sorry to hear about your experience. Client service will respond.
Finwell Legal Services's reply17 Feb 2023, 12:44
Official
Sorry to hear about your experience. Client service will respond.
SDVR
Stefan Dreyer Van Rooyen's updateReviewer Update
24 Feb 2023, 13:35Alas, another week gone and still no refund, no contact and no affirmation that the ******* debit order has been cancelled! If I do not have the money on my account by today or tomorrow, what steps should I take? Report the theft with the police? Report Finwell Legal to credit authorities so that their credit rating be very negatively impacted?
SDVR
Stefan Dreyer Van Rooyen's update24 Feb 2023, 13:35
Reviewer Update
Alas, another week gone and still no refund, no contact and no affirmation that the ******* debit order has been cancelled! If I do not have the money on my account by today or tomorrow, what steps should I take? Report the theft with the police? Report Finwell Legal to credit authorities so that their credit rating be very negatively impacted?