1 reviews | Active since May 2025
Unhappy client
Hi guys my experience with Finwell legal services is one of the worst when I contacted them and presented to them my situation of being on debt review they in return assured me that they could assist me by removing the red flag on my name if i paid them for a period of 6 months. I then set up a debit order and contract with them and in return paid the six months as requested within this time getting hold of my representative Maleisemane Maria Masemola was merely impossible it is so difficult to reach them when you need information as they do not get back to you. After paying the 6 months as agreed they now say they cant remove the red flag as they need to go to court and put me back on debt review, i am back where i started on debt review with all my money lost the worst service i have ever received.. Kind Regards
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.
While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.
For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.
While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.
For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.