1 reviews | Active since Dec 2024
Unauthorized Deduction -Finwell legal services
I am writing this review to express my extreme dissatisfaction with Finwell legal services and to warn others about their ************ practices. I recently discovered an unauthorized deduction of R4701.34 from my bank account, credited to an account I do not recognize under Finwell legal service's name. Despite multiple attempts to contact their customer service, I have received nothing but runarounds and vague explanations. I was initially told it will be reversed and finally, no clear answer at all. They have shown zero urgency in resolving this issue and returning my money. The sheer audacity of Finwell legal services to arbitrarily withdraw funds from my account is appalling. Their customer service is unresponsive, unhelpful, and seemingly designed to frustrate customers into giving up. This experience has caused me significant stress and financial inconvenience. Here's a breakdown of my negative experience: * Unauthorized Deduction: R4701.34 was taken without my knowledge or consent. * Poor Customer Service: Inconsistent and unhelpful responses. Long wait times and no clear resolution. * Lack of Accountability: No concrete explanation or timeline for refunding my money. * Breach of Trust: This company has demonstrated a complete disregard for customer trust and financial security. I strongly advise anyone considering doing business with Finwell legal services to reconsider. Their practices are *********, and their customer service is abysmal. I am now forced to escalate this matter further to retrieve my ****** funds. Do yourself a favor and avoid this company at all costs. I will update this review if and when I receive a satisfactory resolution, but at this point, I have very little hope.
We understand the frustration this matter may have caused, and we deeply apologize for the inconvenience. As a company dedicated to excellence, we can assure you that your issue will be addressed with urgency.
Please keep in mind that response times may take 24 to 48 working hours due to the high volume of inquiries we are currently receiving. If you are looking to apply for a refund, please note that the refund process, after approval, requires a minimum of 10 working days to complete.
We understand the frustration this matter may have caused, and we deeply apologize for the inconvenience. As a company dedicated to excellence, we can assure you that your issue will be addressed with urgency.
Please keep in mind that response times may take 24 to 48 working hours due to the high volume of inquiries we are currently receiving. If you are looking to apply for a refund, please note that the refund process, after approval, requires a minimum of 10 working days to complete.
